FAQ
Shop Health and Happiness is an online marketplace offering health and wellness products from multiple vendors. All products meet strict quality and regulatory standards, ensuring safe, authentic items for your well-being.
We connect you with various sellers who manage their own FDA-compliant inventory and shipping. You can shop from multiple vendors in one checkout, with each order processed and shipped separately for accuracy and speed.
Yes, we use encrypted payment systems and partner with vetted vendors who comply with FDA regulations and Amazon’s safety standards. Every product is backed by quality assurances like third-party testing where required.
Browse our site, add items to your cart, and check out securely. You’ll see items grouped by vendor at checkout, with transparent shipping and delivery estimates provided.
Yes, shop from multiple vendors in one go. Each vendor fulfills their part of the order, so your items may arrive separately with tracking provided.
We offer secure options like major credit/debit cards and PayPal through a unified payment system, ensuring a consistent and safe checkout experience.
Contact our support team immediately with your order number. We’ll coordinate with the vendor to process your request, subject to their processing status, ensuring quick resolution.
Shipping fees vary by vendor and location but are clearly displayed at checkout. Vendors strive to offer competitive rates and fast delivery options.
Each vendor provides estimated delivery times at checkout, based on their location and shipping method. Most aim for prompt delivery, with tracking available.
As a multi-vendor platform, each seller ships their products independently to ensure quality and speed, similar to Amazon’s marketplace model.
Contact our support team with your order details. We’ll work with the vendor to resolve issues swiftly, ensuring your satisfaction.
All vendors offer at least a 30-day return window for eligible items, in line with Amazon’s standards. Check product pages for specific details, and contact us if you need assistance.
Start your return through your account or by contacting the vendor support team. Follow the vendor’s instructions, and we’ll ensure a smooth process.
Refunds are processed within 7-14 business days after the vendor receives your return, depending on your payment method, aligning with industry best practices.
Our vendors are trusted sellers of health and wellness products, all vetted for compliance with FDA and Amazon regulations.
Every vendor must meet strict standards, including providing Certificates of Analysis and adhering to FDA labeling rules. Customer reviews and ratings also guide your choices.
Every vendor must meet strict standards, including providing Certificates of Analysis and adhering to FDA labeling rules. Customer reviews and ratings also guide your choices.
Yes, message vendors through your account for product-specific questions. Our support team is also available to assist or mediate if needed.
Browsing is open to all, but an account is required to order, track shipments, and manage returns—streamlining your experience like on Amazon.
Reach us at contact@sowhealthandhappiness.com or via live chat. We’re here to resolve any issues that cannot be resolved by vendor quickly and effectively.
If a direct resolution with the vendor fails, our support team steps in to mediate, ensuring a fair outcome backed by our commitment to customer trust.